1. Define a bounded cleanup scope
Choose one space tied to a real workflow such as support escalation, employee onboarding, security operations or sales enablement. Name the questions the space should answer and the people accountable for the final decisions.
- Select spaces and current pages that are authorized for review.
- Record high-consequence topics and expected sources of truth.
- Agree who may confirm, dismiss and assign findings.
- Choose a review cadence the team can sustain.
2. Prioritize evidence, not page count
A recently updated page can still be wrong, duplicated or inconsistent. Prioritize findings by impact, evidence strength and decision readiness, then decide whether to update, merge, deprecate, restrict or explicitly accept the exception.
- Handle high-impact contradictions before cosmetic cleanup.
- Choose a canonical source before merging duplicated guidance.
- Assign an accountable owner instead of relying on the last editor.
- Keep short evidence and an audit trail for each decision.
3. Verify that cleanup changed the source
Closing a Jira ticket is not proof that Confluence is clean. Re-scan the same scope and verify that the original evidence no longer appears. Keep recurring or regressed cases visible so cleanup becomes a durable process rather than a one-time campaign.
- Track open high-severity findings and time to verified resolution.
- Re-scan changed pages and consequential spaces on a schedule.
- Distinguish assigned work from verified source improvement.
- Expand to another space only after the first workflow is operating.